Ideas & Stories

Owner dependence

We have advised perhaps a thousand business owners over the last few decades and we see it time and time again. In spite of huge efforts, the business underperforms and fails to meet the owner’s expectations. In every way. The symptoms of owner …
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Lack of focus

Business owners are instinctively entrepreneurial. It is in their blood. It is what made them identify a business opportunity in the first place, work out a way to meet that need and muster the resources to capitalise on that opportunity …
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Discipline and Diligence in the Basics

One of the world’s greatest inventors, Thomas Edison, said that none of his inventions came by accident; “What it all boils down to is one percent inspiration and ninety-nine percent perspiration” (Harper’s Monthly, September 1932). Most …
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Building Competitive Advantage

If the world were perfectly homogeneous, if all businesses were the same and if goods and services offered were identical to each other, on what basis could they compete? Price. And price alone. Differentiation is the basis by which businesses …
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