Ideas & Stories

Flying blind

“How’s your business going”? Often the answer is friendly, “good”. But a more thorough questioning may reveal that the owner really doesn’t know what’s going on inside his or her business. Does the business owner intimately know the …
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Proper structure plus good conduct delivers great performance

A wise colleague of ours always said, “80% of business problem can be attributed to inappropriate structure”. Yet we often hear business owners proudly say, “We have a flat management structure”. They see it as a symbol of the friendly …
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Owner dependence

We have advised perhaps a thousand business owners over the last few decades and we see it time and time again. In spite of huge efforts, the business underperforms and fails to meet the owner’s expectations. In every way. The symptoms of owner …
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Lack of focus

Business owners are instinctively entrepreneurial. It is in their blood. It is what made them identify a business opportunity in the first place, work out a way to meet that need and muster the resources to capitalise on that opportunity …
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